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Analyzing Messages Essay

  • Submitted by: JEFFKELLY12
  • on December 5, 2011
  • Category: Miscellaneous
  • Length: 1,198 words

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Below is an essay on "Analyzing Messages" from Anti Essays, your source for research papers, essays, and term paper examples.

AnalyIn today’s technological based world, communicating is a very important part of our daily lives. Whether it is a phone call, text, email or even a voicemail, the ways people or companies communicate is what makes our country run on a daily basis. Effective communication, either virtual or natural, is an integral part of our daily lives. As an employee for a major satellite network (Dish Network) here in Jacksonville, I know good communication is a very important part of my professional life. As a Crew Leader for technicians, my communication skills allow me to provide good customer service at all times. As a Crew Leader for a company that provides thousands of customer’s entertainment every minute of the day, I know that effective communicator also means effective an effective leader because an effective leader provides clear, accurate, and relevant information that employees can use to their benefits. But for a communication to be effective, according to our textbook, one must be aware of the various components of the communication process which are: sender, receiver, message, channel, feedback, environment and noise (Roebuck & McKenney, 2006).
In this paper, I will concentrate on three messages that I received and responded at Dish Network. As a Crew Leader, I am receiving phone calls and voicemails on a daily basis. Since I am mainly in the field for over 12 hours a day I only deal with phone calls and face to face communication. I prefer to have a crew team meeting every morning to provide my technicians with the most up to date information from the front office. I also open the floor up to any questions or concerns that anyone might have.
The first message that I am going to analyze is a voicemail I received from my Field Service Manager, who is the sender of the message. He sent the voicemail to request a plan on how my team was going to be able to handle the holiday season and what my plan was to give time off and still satisfy all the needs of...

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