Dale Carnegie was born in 1888 in Missouri, USA and was educated at Warrensburg State Teachers College. As a salesman and aspiring actor, he traveled to New York and began teaching communications classes to adults at the YMCA. In 1912, the worldfamous Dale Carnegie Course® was born. He authored several best-sellers, including, How To Win Friends and Influence People and How to Stop Worrying and Start Living. Over 50 million copies of Mr. Carnegie’s books have been printed and published in 38 languages.
1888 –1955 Founder
Mr. Carnegie was a prominent lecturer of his day and a sought-after counselor to world leaders. He wrote newspaper columns and had his own daily radio show. Dale Carnegie founded what is today a worldwide network of over 3,000 instructors and offices in more than 70 countries.
Copyright©2003 by Dale Carnegie and Associates, Inc.
Principles from How to Win Friends and Influence People
Win People to Your Way of Thinking
10. The only way to get the best of an argument is to avoid it. 11. Show respect for the other person’s opinion. Never say, “you’re wrong.” 12. If you are wrong, admit it quickly and emphatically. 13. Begin in a friendly way. 14. Get the other person saying, “yes, yes” immediately. 15. Let the other person do a great deal of the talking. 16. Let the other person feel that the idea is his or hers. 17. Try honestly to see things from the other person’spoint of view. 18. Be sympathetic with the other person’s ideas and desires. 19. Appeal to the nobler motives. 20. Dramatize your ideas. 21. Throw down a challenge.
Become a Friendlier Person
1. 2. 3. 4. 5. 6. Don’t criticize, condemn or complain. Give honest, sincere appreciation. Arouse in the other person an eager want. Become genuinely interested in other people. Smile. Remember that a person’s name is to that person the sweetest and most important sound in any language. Be a good listener. Encourage others to talk about themselves....